Overheard in the Office: How Listening in Taught Me To Be a Better Communicator

Amendo

In learning how to be a therapist, I’ve spent hundreds of hours reading about conducting assessments, paraphrasing and mirroring client disclosures, and teaching coping skills and strategies. I’m grateful for this formal education, but I’m just as grateful for the luck of office placement and the fact that I’ve learned valuable life lessons simply by overhearing a few phone conversations.

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